Return & Exchange Policy
We only allow size exchange on sold items based on the following terms & condition.
All return MUST be sent back to Waraku Store strictly within 7 working days from the day of parcel received (based on acknowledged documents record).
Buyer need to bear the postage fees for size exchange.
All items returned for exchange MUST be in NEW and original condition with label, unopened, unchilled. Waraku Store reserves the rights to reject return request that does not meet the above criteria. Returns that does not meet the above-mentioned criterias will be strictly declined and forfeited.
NOTE: PERSONAL PREFERENCES such as (ie. Taste/Design/etc. not suitable) reasonings are NOT ALLOWED for exchange or refund once purchased.
If the return/purchased item is out of stock in other size(s), buyer can choose to exchange for other item with equivalent value or top up the difference for higher value item. Strictly no cash refund is allowed.
Each purchased item is only entitled to one (1) time return and exchange process. The exchanged item is not eligible for another time of return and exchange.
(*All item colour may vary subject to studio lighting. There may be slight color variation in actual item vs item image. Colour may appear darker or lighter and will not be considered defective.)
All returns shall be directed to the following address:-
MIKUNI FOOD DIST. (M) SDN BHD. (WarakuStore.com)
LOT 6, THE HIGHWAY CENTRE,
JALAN 51/205, 46050 PETALING JAYA, SELANGOR.